Privacy Policy

Last Updated: 14/10/2025

1. Introduction
Welcome to Nouvoa Ltd (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert domain] or engage with our AI solutions and business services.
By using our website or services, you agree to the terms of this Privacy Policy.

2. Who We Are
Nouvoa Ltd is a company registered in England and Wales.
Company number: 16588409
Registered office: 51 Wilford Avenue, Northampton, Northamptonshire, NN3 9UQ
Email: qaysvad@nouvoa.com
We specialise in AI-driven solutions that help businesses grow through automation, lead generation, and intelligent process optimisation.

3. Data We Collect
We may collect and process the following types of information:
a. Personal Data
 

  • Name, email address, phone number, company name, and job title.
  • Billing and payment details (if applicable).

b. Technical Data
 

  • IP address, browser type, operating system, and device information.
  • Information about your visit (pages viewed, time spent, links clicked).

c. Communication Data
 

  • Messages sent via contact forms, chat, or email.
  • Feedback or survey responses.

d. Usage Data
 

  • Data on how you use our website, products, and services.


4. How We Use Your Data
We use your data to:
 

  • Provide and manage our AI services and solutions.
  • Respond to enquiries or support requests.
  • Process transactions and deliver purchased services.
  • Improve our website, user experience, and service performance.
  • Send marketing communications (only if you have opted in).
  • Comply with legal and regulatory obligations.


5. Legal Basis for Processing (UK GDPR)
We process your personal data under one or more of the following lawful bases:
 

  • Contractual necessity: To perform a contract with you.
  • Consent: When you have given clear permission.
  • Legitimate interests: To operate and improve our business.
  • Legal obligation: To comply with applicable UK laws.


 6. How We Store and Protect Your Data
We implement appropriate technical and organisational measures to secure your data against unauthorised access, loss, or misuse. Your information is stored on secure servers within the UK or EEA.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Sharing Your Data
We do not sell your personal data. We may share your information only with:
 

  • Trusted service providers who assist in operating our business (e.g., hosting, analytics, payment processing).
  • Legal or regulatory authorities when required by law.

All third parties are required to handle your data securely and only use it in accordance with our instructions.

8. Your Data Protection Rights
Under UK data protection law, you have the right to:
 

  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to processing or request restriction.
  • Withdraw consent at any time (where applicable).
  • Request data portability.

To exercise any of these rights, please contact us at qaysvad@nouvoa.com.

9. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can adjust your cookie preferences through your browser settings at any time.
For detailed information, please see our Cookie Policy (if applicable).
10. International Data Transfers
If we transfer personal data outside the UK or EEA, we ensure it is protected with appropriate safeguards such as standard contractual clauses or equivalent measures.

11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

12. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this policy periodically to stay informed.

13. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please write to us at
 Address: 51 Wilford Avenue, Northampton, Northamptonshire, NN3 9UQ
 Company Name: Nouvoa Ltd

Terms of Use

Last Updated: 14/10/2025

Welcome to the website of Nouvoa Ltd (“we”, “our”, “us”). These Terms of Use (“Terms”) govern your use of our website [insert domain] and any related services we provide.
 By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

1. About Us
Nouvoa Ltd is a company registered in England and Wales.
Company number: 16588409
Registered office: 51 Wilford Avenue, Northampton, Northamptonshire, NN3 9UQ
We provide AI-powered business solutions to help companies scale and automate operations.

2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.
 You must not:
 

  • Use the website for any unlawful, fraudulent, or malicious activity.
  • Attempt to gain unauthorised access to our systems or data.
  • Introduce viruses, malware, or other harmful materials.
  • Copy or reproduce content without permission.

We reserve the right to restrict or terminate access if we believe these Terms have been violated.

3. Intellectual Property
All content on this website, including text, images, graphics, logos, trademarks, and software, is owned or licensed by Nouvoa Ltd and protected under copyright and intellectual property laws.
 You may view and download content for personal or internal business use only. Any commercial use, reproduction, or distribution without our prior written consent is prohibited.

4. Information Accuracy
We make reasonable efforts to ensure the accuracy of the information provided on our website, but we do not guarantee that all content is current, complete, or error-free.
 Information is provided for general guidance only and should not be relied upon as professional or legal advice.

5. Third-Party Links
Our website may include links to third-party websites or resources. These are provided for your convenience and do not signify our endorsement.
 We are not responsible for the content, accuracy, or security of external websites.

6. Limitation of Liability
To the fullest extent permitted by law, Nouvoa Ltd shall not be liable for any loss or damage arising from your use of, or reliance on, the website or its content — including indirect or consequential losses such as loss of profits, business, or data.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under law.

7. Availability of the Website
We strive to keep our website available and secure, but we cannot guarantee uninterrupted access or that the site will always be free from errors, viruses, or other harmful components.
We may modify, suspend, or discontinue any part of the website without notice.

 8. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data in compliance with the UK GDPR and Data Protection Act 2018.
 You can view it here: [link to Privacy Policy].

9. Changes to These Terms
We may update these Terms from time to time by posting a new version on our website.
 The revised Terms will take effect immediately upon publication.
 Please check this page regularly to stay informed of any updates.

10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales.
 Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please write to us at Address: 51 Wilford Avenue, Northampton, Northamptonshire, NN3 9UQ
 Company Name: Nouvoa Ltd

Disclaimer

Last Updated: 14/10/2025

The information provided on this website ([insert domain]) is published by Nouvoa Ltd (“we”, “our”, “us”) for general information purposes only. While we make every effort to ensure that the content is accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, products, or services contained on this website.

1. Professional Advice
The content on this website is provided for general informational purposes and should not be considered professional, financial, or legal advice.
 Before making business decisions or taking action based on the information provided, we strongly recommend consulting a qualified professional adviser.

2. Business and AI Performance
Our services use artificial intelligence and automation tools to help businesses grow and improve efficiency.
 However, results can vary depending on factors beyond our control (such as market conditions, client input, or implementation quality).
 Therefore, Nouvoa Ltd does not guarantee specific business outcomes, results, or performance improvements.

3. External Links
Our website may contain links to external websites or resources provided by third parties.
 These links are offered for convenience only. We do not control or endorse the content, privacy policies, or availability of any external websites.
 You access them at your own risk.

4. Liability
To the fullest extent permitted by law, Nouvoa Ltd shall not be liable for any loss or damage, including indirect or consequential loss, arising from:
 

  • The use of or reliance on any information on this website;
  • The unavailability of the website or its content; or
  • The use of third-party links or resources.

Nothing in this disclaimer limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under UK law.

5. Updates
We may update this Disclaimer from time to time by posting a revised version on our website.
 Please check this page regularly to ensure you are aware of any changes.

6. Contact Us
If you have any questions or concerns please write to us at Address: 51 Wilford Avenue, Northampton, Northamptonshire, NN3 9UQ
 Company Name: Nouvoa Ltd

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